Paul Marsden
paul@viralculture.com
+44 777 95 77 248

Curriculum Vitae

Dr Paul Marsden

Age: 38
Nationality: British
Residence: France - Paris
Profession: Market Researcher
Qualification: PhD Social Psychology

Current Titles/Positions

  • Part-time Post-doctoral researcher - Institute of Social Psychology, London School of Economics
  • Editor - Journal of Memetics
  • Academic Advisor - WOMMA (word of mouth marketing association)
  • Academic Adviser - VBMA (viral and buzz marketing association)
  • Freelance market researcher

Professional Experience

Current -

  • Part-time post-doctoral research at the London School of Economics into the economics of buzz - the impact of word of mouth advocacy on business growth
  • Freelance market research (qual. and quant) specializing in word of mouth research, and workshop facilitation (buzz workshops - harnessing word of mouth).  Working both directly with clients (Nestle, Bacardi, Siemens, Diageo) and through agencies (Paris-based influencer marketing agency Spheeris, London marketing innovations agency Brand Genetics, PR firm Kaizo, digital communications agency DMC and advertising agency WCRS)

2002-2004 - Market Research Director/Workshop Facilitator Brand Genetics, UK

  • Developed and commercialized product positioning research tool (meme mapping) (sales = £250K in first 24 months)

2000-2001 - Set up online marketing research firm Brainjuicer

  • Co-founded Brainjuicer an online MR company.  Developed and successfully commercialized a set of new research tools - mind mapping, online suggestion box, hot and not trend tracker, idea generator.   

1996-1999 - Market Research Consultant NOP Healthcare (London)

  • Developed and commercialized new telephone research tool 'MaxiFit' (sales = 160K in first year) a customer SWOT analysis, wrote NOP Market Research Guide to the Internet, and ran opinion leader research (interviews, analysis, presentation) in health, beauty and medical sectors

1994-1995 - Associate Director TNS (Taylor Nelson Sofres) France

  • Commercialized international physician diary study (Cardiomonitor), managed international marketing research projects for healthcare companies MSD, GSK, BMS, Eli Lilly and Pfizer

1991-1994 - Market Research Manager (Astra-Zeneca) London and Paris

  • Seconded to France to work as market researcher with Boston Consulting Group on de-merger from ICI.  Administered Phase IV research trials with physicians.  Market research executive responsible for international research for cardiovascular portfolio 

Professional Skills

  • Online survey programming
  • Opinion leader interviewing
  • Focus group moderation
  • Brainstorming facilitation
  • Qualitative data analysis (content analysis, discourse analysis, protocol analysis)
  • Quantitative/statistical data analysis (SPSS)
  • Market research report writing/presentation
  • Market research software development
  • CRM solution implementation
  • Web authoring/publishing

Academic Achievements

2000 - PhD Social Psychology - University of Sussex (UK) Thesis on Media Contagion (Copycat and word of mouth effects of media communication)

1991 - BA (hons) (1st class) Sociology and French - University of Sussex/Université Paris V

1986 - 3 'A' levels Math, Physics, Sociology

1984 - 10 'O' levels Math, Physics, French, German, English Language, English Literature, Theatre Studies, Drama, Technical Drawing

Languages

French (fluent)

Interests

Psychology, diving, fitness training, parachuting